Soft Skills with Shabbir Ehram

  Managing Expectations: How to Communicate Clearly to Avoid Disappointment by Shabbir Ehram | Corporate Trainer Picture this: You’ve spent weeks working on a project for a client, only to find out that they’re disappointed with the results. Sound familiar? Mismanaged expectations can lead to disappointment, frustration, and even the loss of business. However, by communicating clearly and managing expectations effectively, you can avoid these pitfalls and build strong relationships with your clients. In this blog post, we’ll explore why managing expectations is crucial and share some actionable tips to help you do it successfully. According to a study by PMI, organizations lose an average of $149 million for every $1 billion spent on projects due to poor communication. Additionally, the same study found that 56% of respondents cited communication issues as the primary reason for project failure. These statistics show that communication is a key factor in the success of any project or b

  Communication Ethics: Best Practices for Ethical Communication in Business by Shabbir Ehram | Corporate Trainer Imagine you are at a gathering and there are two people having a conversation. One person is telling a story, but they are being dishonest, using offensive language, and interrupting the other person. The other person is actively listening, respecting the other’s privacy and cultural differences, and using appropriate language and behavior. Which person would you want to continue speaking with? The answer is obvious — the person who is demonstrating ethical communication. Similarly, in business, ethical communication is essential for building and maintaining positive relationships. According to a survey conducted by the Ethics and Compliance Initiative, employees who reported a strong ethical culture in their organization were less likely to witness misconduct, less likely to feel pressure to compromise ethical standards, and more likely to report misconduct. In this blog,