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Showing posts from March, 2023

From Clash to Connection: Mastering Cross-Cultural Communication in the corporate world

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  From Clash to Connection: Mastering Cross-Cultural Communication in the corporate world by Shabbir Ehram | Corporate Trainer Imagine trying to communicate with someone who speaks a different language, comes from a different cultural background, or has a different way of thinking than you. This scenario is becoming increasingly common in today’s globalized business environment, where effective communication is essential for any successful organization. Cultural differences can make communication challenging, leading to misunderstandings, lost opportunities, and even failed business operations. To overcome these barriers, it is crucial to develop an understanding of cultural differences and effective cross-cultural communication strategies. In this blog, we will dive deep into the best practices for improving cross-cultural communication, helping you connect with individuals from diverse backgrounds and achieve your business objectives. According to a survey conducted by the Harvard Bu

The Art of Small Talk: Building Rapport through Casual Conversation

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The Art of Small Talk: Building Rapport through Casual Conversation by Shabbir Ehram | Corporate Trainer S mall talk may seem like a trivial aspect of communication, but it can actually play a crucial role in building strong relationships and establishing rapport with others. Whether it’s at a networking event, a social gathering, or even in the workplace, the ability to engage in casual conversation can help break the ice, establish common ground, and build a sense of trust and comfort with others. According to a study conducted by the Harvard Business Review, people who engage in small talk are perceived as more likable, competent, and trustworthy. In fact, the study found that small talk can have a significant impact on the outcome of a business negotiation, with negotiators who engaged in casual conversation before getting down to business achieving better results than those who skipped the small talk. But what exactly is small talk, and how can you become better at it? Small talk